Behavioral community psychology: encouraging low-income parents to seek dental care for their children.
One polite reminder plus five dollars in cash got more low-income parents to take their kids to urgent dental visits than three nagging letters.
01Research in Context
What this study did
Researchers mailed three kinds of reminders to low-income parents whose kids needed urgent dental care.
One group got a single note plus a five-dollar bill. A second group got three letters that grew stronger in tone. A third group got only the note, no cash.
The team then counted how many parents booked and showed up for both the first and the follow-up visit.
What they found
The five-dollar bill beat everything. More parents in that group took their kids to the first visit and came back for the second.
It also cost the clinic the least per child treated, so the program paid for itself.
How this fits with other research
Berkovits et al. (2019) later showed the same idea works with teen workers. A small attendance bonus cut missed shifts by 60 percent, proving pocket-size incentives travel across ages and jobs.
Kancherla et al. (2013) seems to disagree: young adults with intellectual disability still visit the dentist less often even when money is not the issue. The gap is not the incentive size—it is that no prompt or reward was offered in that survey, so the studies do not really clash.
Mammarella et al. (2022) took the next step. Instead of paying, they taught adults with IDD practice steps in a fake clinic. Almost half then sat through a real exam without sedation, showing money is one tool, skills training is another.
Why it matters
If you want families, staff, or clients to show up, pair one clear prompt with a tiny but immediate reward. Five dollars, a raffle ticket, or an extra break day can do the job. Start small, track the data, and watch the cost drop as attendance rises.
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02At a glance
03Original abstract
The present study examined the effectiveness and cost efficiency of three different techniques to encourage low-income rural parents to seek dental care for their children. The families of 51 children who needed immediate dental care (determined by dental screening at a local school) were placed into three matched groups and randomly assigned to the treatment conditions: One Prompt (Note Only), Three Prompt (Note, Telephone Contact, Home Visit), and One Prompt plus $5 Incentive- The Three Prompt and One Prompt plus $5 Incentive were significantly more effective in initiating dental visits than the Note-Only procedure. Not only was the One Prompt plus $5 Incentive technique effective in producing a slightly larger percentage of initial dental visits compared to the Three-Prompt technique, it also produced a significantly larger number of followup visits. Furthermore, the cost-effectiveness analysis showed the Incentive condition to be less costly than the Three-Prompt condition in encouraging initial dental visits.
Journal of applied behavior analysis, 1976 · doi:10.1901/jaba.1976.9-387