Service Delivery

Perspectives on leadership in organizations providing services to people with disabilities: an exploratory study.

Brady et al. (2009) · Intellectual and developmental disabilities 2009
★ The Verdict

Use authentic leadership theory to spot and grow the next wave of leaders before the current ones retire.

✓ Read this if BCBAs and program directors in disability service agencies facing staff turnover.
✗ Skip if Clinicians who only provide direct therapy and never supervise others.

01Research in Context

01

What this study did

Brady et al. (2009) talked with leaders in disability service agencies. They wanted to learn what good leadership looks like.

The team used authentic leadership theory as a guide. This theory says real leaders know themselves, act with honesty, and care about their staff.

02

What they found

The study showed that Baby Boomer executives will soon retire. New leaders must be ready to take their place.

Agencies need a plan to find and grow these future leaders before the older group leaves.

03

How this fits with other research

Wolf-Branigin (2007) looked back at past presidents who spoke up for disability rights. Both papers agree: strong voices are needed at the top.

Freeman et al. (2025) later gave a step-by-step map for rolling out organization-wide Positive Behavior Support. Their blueprint builds on the 2009 warning that leadership gaps put services at risk.

Young et al. (2019) went into rural towns and used local leaders to grow autism services. Their work extends the 2009 idea that authentic, home-grown leaders make change stick.

04

Why it matters

If you work in an agency serving people with intellectual disability, start a leadership pipeline now. Pair senior staff with younger supervisors. Give them real tasks like running a team meeting or writing a grant. Track who steps up. When the next vacancy comes, you will have a ready bench instead of a panic hire.

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02At a glance

Intervention
not applicable
Design
qualitative
Population
intellectual disability
Finding
not reported

03Original abstract

As leaders from the Baby Boomer generation prepare for retirement over the next decade, emerging leaders must be identified and supported in anticipation of a major organizational transition. Authentic leadership is a construct that informs the development of values-driven leaders who will bring organizations into the future, just as the previous generation of leaders oversaw the movement of services away from state institutions and into networks of community-based service delivery organizations. The purpose of this exploratory study was to examine executive and emerging leaders' opinions about the unique leadership values, skills, and challenges in organizations that serve individuals with intellectual and developmental disabilities. Themes of defining, developing, and sustaining leaders emerged from the data and are explored through an authentic leadership framework.

Intellectual and developmental disabilities, 2009 · doi:10.1352/1934-9556-47.5.358