Behavioral Perspectives on Variability in Human Behavior as Part of Process Safety
Worker safety slips are learned operant acts, not attitude problems—change the contingencies and the behavior changes.
01Research in Context
What this study did
Lebbon et al. (2017) wrote a theory paper. They asked why workers keep taking safety shortcuts.
They used basic ABA ideas: reinforcement, habit, and rule control. No new data were collected.
What they found
The authors say risky choices are operant. Fast production pay and peer laughs strengthen shortcuts.
Over time the risky move becomes a habit. Workers stop noticing the danger.
How this fits with other research
Cicero (2021) extends the same logic to ethics. She says BCBA misconduct is also operant, not a character flaw.
Udhnani et al. (2025) give lab proof. College students followed rules that paid more, even when the rules were wrong.
Bailey et al. (1990) showed rats do the same. When food was scarce they gambled for big pay-offs. Workers gamble when bonuses are scarce.
Cohen et al. (1993) listed child-safety rules that cut injury. Lebbon urges the same data-driven list for factory rules.
Why it matters
Stop calling workers careless. Look at the contingencies you control.
Add immediate rewards for safe acts. Remove pay that rewards speed alone.
Track near-miss data like response rate. Graph it and adjust consequences. You will see safer behavior climb.
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02At a glance
03Original abstract
Process safety involves worker decisions at various points in an extended process, and much remains unknown regarding sources of variability in worker behavior at these decision points. This paper seeks to explain why some workers may be deviating from sanctioned policies and procedures. Risky choice is analyzed through discussion of positive and negative reinforcement, habituation in terms of respondent and operant behavior, risk discounting, and consequence dimensions that include a review of prospect theory, heuristics, and behavioral decision theory. Recommendations are made for improving our understanding of sources of variability in process safety by conducting systematic research on the perspectives reviewed.
Journal of Organizational Behavior Management, 2017 · doi:10.1080/01608061.2017.1340922