Self-report computer-based survey of technology use by people with intellectual and developmental disabilities.
Adults with IDD still own less tech than their peers—check ownership first, then teach.
01Research in Context
What this study did
Shea and her team asked 180 adults with intellectual or developmental disabilities to fill out a computer survey. The survey listed everyday tech items like cell phones, microwaves, and tablets. Each person clicked yes or no to show what they owned or used.
The goal was simple: see if adults with IDD use the same gadgets as everyone else.
What they found
The adults had far fewer devices than the general public. For example, only half owned a cell phone, compared with almost every adult in the U.S. at the time.
The gap held for both assistive tech and everyday items. Under-use was the norm, not the exception.
How this fits with other research
Baker et al. (2025) asked the caregivers the same question thirteen years later. They found the same pattern: older age, lower education, and fewer state services still predicted less tech use. The bigger sample adds detail, but the core message matches Tanis et al. (2012).
Au-Yeung et al. (2015) took the next step. They built a simpler Facebook screen and showed that young adults with IDD could post and chat with almost no help once the interface was easier. This turns the survey gap into a solvable design problem.
van der Miesen et al. (2024) remind us why surveys like Shea’s are rare: 78 % of UK health studies still exclude adults with IDD. The under-use numbers may even be worse than we think, because researchers often leave these adults out.
Why it matters
Before you recommend an app, smart speaker, or AAC device, pause and ask: Does the person already own basic tech? If not, start with a simple loaner and one-step instructions. Shea’s data say the barrier is ownership, not ability. Your next session can fix that gap.
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02At a glance
03Original abstract
Advancements of technologies in the areas of mobility, hearing and vision, communication, and daily living for people with intellectual and developmental disabilities has the potential to greatly enhance independence and self-determination. Previous research, however, suggests that there is a technological divide with regard to the use of such technologies by people with intellectual and developmental disabilities when compared with the use reported by the general public. To provide current information with regard to technology use by people with intellectual and developmental disabilities by examining the technology needs, use, and barriers to such use experienced by 180 adults with intellectual and developmental disabilities, we used QuestNet, a self-directed computer survey program. Results suggest that although there has been progress in technology acquisition and use by people with intellectual and developmental disabilities, an underutilization of technologies across the population remains.
Intellectual and developmental disabilities, 2012 · doi:10.1352/1934-9556-50.1.53