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1 BACB General CEUs $20 51 min On-Demand

General CEU: Preserving Clinical Excellence Within the Realities of Insurance and Operations

Preserving Clinical Excellence Within the Realities of Insurance and Operations becomes clinically important the moment a team has to turn good intentions into reliable action inside clinic sessions and day-to-day service delivery, community routines and natural environments. In Preserving Clinical Excellence Within the Realities of Insurance and Operations, for this course, the practical stakes show up in clearer roles, fewer duplicated efforts, and better coordinated intervention, not in abstract discussion alone.

Provider: BehaviorLive — via Tennessee Association for Behavior Analysis

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Course Description

Maintaining clinical excellence in today's landscape requires more than just sound programming. It requires strategic collaboration, operational awareness, and a deep commitment to compassionate, individualized care. As behavior analysts navigate increasing demands from insurance funders and organizational metrics, the challenge becomes clear: how do we uphold the integrity of our clinical work while working within complex, system-driven realities? This presentation explores that question through three interconnected lenses: the BCBA/BT, the operational teams, and the families. Through case examples, practical strategies, and cross-system insights, attendees will learn how to communicate across departments, advocate effectively, and protect the heart of behavior-analytic work: compassionate, ethical care that leads to meaningful outcomes. This presentation brings together voices from these three key perspectives: operational staff, clinical staff, and a parent/family member, each offering unique insights into how service quality is impacted and the strategies that have been most effective in preserving it.

What You'll Learn

  1. Identify effective strategies for collaborating with operational leaders to ensure clinical quality is maintained while meeting organizational and funding requirements.
  2. Apply practical communication skills to enhance cross-system collaboration, including with administrative teams, funding sources, families, and community partners.
  3. Balance clinical priorities with organizational demands by implementing systems-level solutions that uphold the integrity of behavior-analytic programming.

CEU Credits Earned

Certification BodyCreditsType
BACB® 1 General

About the Instructor

MJ
Mandy Jones
M.Ed., CCC-SLP, BCBA, LBA

Mandy Jones is a dually certified Speech Language Pathologist and Board-Certified Behavior Analyst. She has been in the field for over 15 years and has experience with multiple clients ages from 2 to 24 years old. She has worked in a variety of settings including preschools, schools, and centers. Mandy enjoys teaching communication using a multi-modal approach including AAC. Mandy is currently the Clinical Lead for Proud Moments in the Upstate NY area.

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Research Explore the Evidence

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Clinical Disclaimer

All behavior-analytic intervention is individualized. The information on this page is for educational purposes and does not constitute clinical advice. Treatment decisions should be informed by the best available published research, individualized assessment, and obtained with the informed consent of the client or their legal guardian. Behavior analysts are responsible for practicing within the boundaries of their competence and adhering to the BACB Ethics Code for Behavior Analysts.

60+ Free CEUs — ethics, supervision & clinical topics