Conflict is a predictable feature of any clinical environment where practitioners make judgment calls, hold different values, and work under pressure. In ABA settings, conflict occurs between supervisors and supervisees over clinical approach, between behavior analysts and families over treatment goals, between team members over resource allocation and scheduling, and between the field's professional standards and the practical realities of organizational environments.
Provider: BehaviorLive — via Jade Health
Take This Course →Including ethics, supervision, and topics like this one. New live CEU every Wednesday.
Join Free →Conflict doesn't have to derail your team — it can actually strengthen it. In this webinar, Erica Kinnebrew, an entrepreneur and leadership strategist with over 20 years of experience building high-performing teams, will teach practical skills for navigating hard conversations. You'll learn how to approach conflict as a collaborative opportunity, how to ask questions that unlock solutions, and how to use proven techniques like mirroring, labeling, and tone control to keep conversations productive. Walk away with tools you can use immediately to lead through conflict, realign your team, and drive stronger results.
| Certification Body | Credits | Type |
|---|---|---|
| BACB® | 1.5 | Supervision |
| QABA | 1.25 | General |
| IBAO | 1.5 | Supervision |
| BICC | 0 | — |
Erica Kinnebrew is a seasoned entrepreneur in the Applied Behavior Analysis (ABA) field with over a decade of experience building and leading successful ABA companies, achieving multiple exits. Now, Erica channels her expertise into supporting other ABA businesses through consulting, group trainings, and her new passions—marketing and tech. As the founder of Winterless Digital Marketing and ABA Engine, Erica works with ABA companies to enhance their online presence and optimize operations—two critical factors for scaling and reaching more families with quality care. Winterless Digital Marketing provides services like website design, SEO, and branding, while ABA Engine focuses on optimizing intake management, onboarding, scheduling, and staffing for ABA providers. Through these ventures, Erica empowers ABA businesses to improve both their operational efficiency and digital presence for long-term success.
Dig into the research behind this topic — plain-English summaries written for BCBAs.
279 research articles with practitioner takeaways
258 research articles with practitioner takeaways
239 research articles with practitioner takeaways
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All behavior-analytic intervention is individualized. The information on this page is for educational purposes and does not constitute clinical advice. Treatment decisions should be informed by the best available published research, individualized assessment, and obtained with the informed consent of the client or their legal guardian. Behavior analysts are responsible for practicing within the boundaries of their competence and adhering to the BACB Ethics Code for Behavior Analysts.