Sustained staff performance in ABA clinics does not emerge from initial training alone. The research on organizational behavior management (OBM) consistently demonstrates that skill acquisition during onboarding degrades without systematic performance maintenance systems — feedback schedules, engagement sampling procedures, and alignment between individual performance metrics and organizational values.
Provider: BehaviorLive — via Behavior Analysis Association of Michigan
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Join Free →Maintaining a strong organizational culture aligned with key performance indicators is crucial for delivering quality services (Silbaugh & El Fattal, 2021). While universal intervention plans can be implemented organization-wide, additional training and systems may be needed to facilitate staff adoption (Horner & Kittelman, 2022). At the group level, a clinic engagement sampling procedure can be developed to assess staff engagement in targeted behaviors aligned with organizational values and practices to indicate the degree of cultural adoption across the clinic (Sturmey & Crisp, 1994). At the individual level, a procedural integrity checklist can be used to identify performance deficits or gaps requiring targeted training. By analyzing supplemental individual performance data alongside group data, a comprehensive view of overall performance can be obtained, and areas for improvement can be pinpointed. Supporting organizational culture through data-driven performance monitoring is imperative for consistent, high-quality service delivery. This presentation will provide an overview of a multifaceted approach to monitoring both group and individual staff performance to drive shifts in organizational culture.
| Certification Body | Credits | Type |
|---|---|---|
| BACB® | 1 | Supervision |
| COA | 1 | — |
Batoul, a Lebanese-American, has been deeply involved in the field of ABA since 2015. Her unwavering dedication to neurodiverse affirming practices has made her a highly skilled advocate for skills-based treatment (SBT). The clinical shift and rollout of Foundations of Care and SBT brought her to Centria, where she currently works as an Area Director of Clinical Services. Her most cherished aspect of working with families and clinicians is the opportunity to empower them in achieving their goals. In addition to her professional commitment, Batoul's interests extend to Acceptance and Commitment Therapy (ACT). Outside of her work, you'll most likely find her in a pilates class, enjoying retail therapy, and embracing her inner caffeine enthusiast.
Dig into the research behind this topic — plain-English summaries written for BCBAs.
279 research articles with practitioner takeaways
239 research articles with practitioner takeaways
233 research articles with practitioner takeaways
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All behavior-analytic intervention is individualized. The information on this page is for educational purposes and does not constitute clinical advice. Treatment decisions should be informed by the best available published research, individualized assessment, and obtained with the informed consent of the client or their legal guardian. Behavior analysts are responsible for practicing within the boundaries of their competence and adhering to the BACB Ethics Code for Behavior Analysts.