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1 BACB General CEUs $20 1 hr On-Demand

General CEU: Collaborative Crisis Support: Clarifying Roles & Communication for Effective Behavioral Incident Intervention

Collaborative Crisis Support: Clarifying Roles & Communication for Effective Behavioral Incident Intervention matters because it changes what a BCBA notices when decisions have to hold up in clinical documentation, payer communication, supervision records, and leadership review. In Collaborative Crisis Support: Clarifying Roles & Communication for Effective Behavioral Incident Intervention, for this course, the practical stakes show up in service continuity, accurate reporting, and defensible clinical decisions, not in abstract discussion alone.

Provider: BehaviorLive — via HAWAI'I ASSOCIATION FOR BEHAVIOR ANALYSIS

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Course Description

When a behavioral crisis occurs, outcomes hinge not only on individual expertise and training, but on how clearly team members understand their roles and how effectively they communicate in high-stress moments. This presentation centers on the human collaboration element of crisis intervention—emphasizing the shared responsibility across professional disciplines to ensure safety, consistency, and compassion. Participants will explore how clarifying roles and using structured, proactive communication tools can prevent confusion and escalation. Grounded in the Safety- Care framework, yet extending beyond curriculum, this session empowers professionals to respond as a coordinated team rather than isolated individuals. Team-based crisis response discussions and scenario-based learning will deepen participants' ability to apply these concepts in real-life settings.

What You'll Learn

  1. Define and differentiate team member roles during behavioral crises to promote clear, consistent responses and shared accountability.
  2. Apply structured communication strategies (pre-crisis planning, real-time coordination, and post-crisis debriefing) to enhance collaboration and safety.
  3. Analyze real-world crisis scenarios to identify effective collaborative practices and opportunities for improving role execution and communication.

CEU Credits Earned

Certification BodyCreditsType
BACB® 1 General

About the Instructor

EM
Erin Mayberry
BCBA

Erin is the Community Engagement Manager for QBS, provider of Safety-Care, where she previously served as a Master Trainer & Consultant, providing Safety-Care behavioral crisis prevention training to behavioral health organizations. In her current role, Erin collaborates with stakeholders to bring voice-of-customer insights into QBS's innovation, product design, and decision-making process in collaboration with QBS's Customer Advisory Council and ABA special interest groups.Erin has worked in the field of ABA since 2009, providing consultation to individuals and families impacted by autism and other developmental disabilities, and supervision for BCBA candidates through Simmons University. Erin has also served as Director of Community Engagement and Director of Customer Success for Rethink Behavioral Health, a SaaS company providing practice management tools for ABA providers. Erin received her B.A. in Early Childhood Education from the University of South Carolina Upstate and her M.S. in Behavior Analysis from Simmons University. She currently volunteers with the Center for Behavior and Climate, a division of Behavior Development Solutions (BDS). 

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Clinical Disclaimer

All behavior-analytic intervention is individualized. The information on this page is for educational purposes and does not constitute clinical advice. Treatment decisions should be informed by the best available published research, individualized assessment, and obtained with the informed consent of the client or their legal guardian. Behavior analysts are responsible for practicing within the boundaries of their competence and adhering to the BACB Ethics Code for Behavior Analysts.

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