Service Delivery

Leveraging Social Capital of Persons With Intellectual Disabilities Through Facebook Participation: The Perspectives of Family Members and Direct Support Staff.

Shpigelman (2017) · Intellectual and developmental disabilities 2017
★ The Verdict

Facebook can build social capital for adults with ID, but programs need explicit safety and usage guidelines.

✓ Read this if BCBAs helping adults with ID who want real friends and community ties.
✗ Skip if Clinicians serving clients under 13 or those with no internet access.

01Research in Context

01

What this study did

Shpigelman (2017) asked family members and support staff what they think about adults with intellectual disability using Facebook. The team ran two focus groups and ten one-on-one interviews in Israel.

They wanted to know if Facebook helps these adults make friends and join community life. They also asked what worries come with social media.

02

What they found

Every caregiver said Facebook gives adults with ID a real way to bond with friends and meet new people. They called it "empowering."

Yet the same people wanted clear rules for safe posting, photo sharing, and stranger contact. Without guidelines they feared bullying or scams.

03

How this fits with other research

Au-Yeung et al. (2015) tested a simple Facebook interface called Endeavor Connect. Adults with ID made fewer errors and needed almost no prompts. Carmit-Noa adds the caregiver view: even without special software, families see value in plain Facebook.

McConkey et al. (2010) surveyed 245 staff and found they rank care tasks above social inclusion. Carmit-Noa agrees, but shows staff will back social media if you give them safety protocols.

Tanis et al. (2012) report that adults with IDD still use less technology than the public. Carmit-Noa shows one reason why: caregivers wait for clear rules before they say "yes."

04

Why it matters

You do not need fancy software to start. Ask the adult, family, and staff to list three Facebook goals and three safety rules. Write them on one page, review each month, and track new friends or events joined. This tiny plan turns Carmit-Noa’s talk into action.

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Co-write a one-page Facebook safety and goals sheet with your client and their family.

02At a glance

Intervention
not applicable
Design
qualitative
Sample size
16
Population
intellectual disability
Finding
positive

03Original abstract

This study aimed to understand and describe the views of family members and direct support staff regarding the use of Facebook by persons with intellectual disability (ID) within the context of social capital. In-depth, semistructured interviews conducted with 16 family members and direct support staff of persons with ID who use Facebook revealed that most participants favored Facebook use by persons with ID for bonding and bridging social capital and for normalization. Most participants noted the empowering effect of online activity on persons with ID, yet some reported risks and usage difficulties. Although Facebook use enhances the well-being of persons with ID, findings highlighted the participants' need for formal guidelines regarding social media best-practices for people with ID.

Intellectual and developmental disabilities, 2017 · doi:10.1352/1934-9556-55.6.407