Family carer and professional perceptions of the potential use of telehealth for behavioural support.

Howard et al. (2023) asked families and professionals how they feel about using telehealth for behavioral help. They talked to people caring for kids with intellectual or developmental disabilities.

The team ran focus groups and interviews. They wanted to know what would make remote support work and what might get in the way.

Both groups see promise in telehealth. They like the idea of getting help without long drives or wait lists.

They still want some in-person visits. A mix of online and face-to-face feels safest and most useful.

Nguyen et al. (2025) proves it can work. Their telehealth coaching let 29 of 30 adults with IDD finish dental exams without sedation. That real-world success backs up the hope L et al. heard in their interviews.

Perez et al. (2015) shows big behavior gains. Parents coached online cut problem behavior by 93% in 17 autistic toddlers. Again, the positive feelings L et al. captured line up with hard data.

Lambrechts et al. (2009) explains why families want change. Back then, mothers said support was too generic, hard to reach, and low quality. Telehealth is now viewed as a way to fix those old problems.

Rosencrans et al. (2021) saw the same craving. During COVID, unplanned online contacts jumped as families chased help. The openness L et al. reports is not new—it spiked when services went remote.

You can stop asking "Should I offer telehealth?" Stakeholders already say yes if you mix it with in-person visits and check tech comfort first. Start with a short Zoom meet to gauge Wi-Fi, device, and confidence. Then schedule one live session for every two remote ones. This hybrid plan matches the barrier-fix families asked for and mirrors the winning models in Nguyen et al. and Perez et al. (2015).