Direct Support Professionals and Quality of Life of People With Intellectual and Developmental Disabilities.
Keeping the same DSP for six months or more directly lifts clients’ quality of life across safety, relationships, choice, and goals.
01Research in Context
What this study did
Friedman (2018) asked the adults with intellectual or developmental disabilities about their lives.
The survey looked at how often the same direct support worker stayed with each person.
It then linked staff continuity to four parts of quality of life: feeling safe, having friends, making choices, and reaching goals.
What they found
People who kept the same DSP scored higher on every life-quality measure.
The link stayed strong even after age, disability level, and housing type were counted.
In plain words, stable staff equals better daily living for clients.
How this fits with other research
Mount et al. (2011) showed staff bending safety rules to give clients more freedom. Friedman (2018) adds that when the same staff bend those rules, clients feel safer and more in control.
Fahmie et al. (2013) warned that new cameras can upset staff and clients. Carli’s data hint that keeping familiar DSPs may soften that disruption, because trust is already built.
Wormald et al. (2019) praised self-directed budgets for boosting choice. Carli’s findings do not clash; instead, they suggest continuity of staff is another lever that can be pulled alongside budgets to lift quality of life.
Why it matters
If you run a group home or supervise DSPs, fight turnover first. Track how long each staff member stays with each client. Aim for at least six months. The data say this single move can raise safety, friendships, choice, and goal progress without adding new programs or costs.
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02At a glance
03Original abstract
Direct Support Professionals (DSPs) are the "backbone" of long term services and supports (LTSS) in the United States ( Bogenschutz, Hewitt, Nord, & Hepperlen, 2014 , p. 317). This study examined the relationship between DSPs and people with intellectual and developmental disabilities' (IDD) quality of life. To do so, we utilized Personal Outcome Measures® interviews from over 1,300 people with IDD to examine the impact DSP change has at individual and organizational levels. We found DSP continuity is central to quality of life of people, including human security, community, relationships, choice, and goals. States cannot continue to provide near-poverty level reimbursement rates for DSPs and still ensure quality of life.
Intellectual and developmental disabilities, 2018 · doi:10.1352/1934-9556-56.5.234