Service Delivery

A recruitment-of-praise package to increase productivity levels of developmentally handicapped workers.

Hildebrand et al. (1990) · Behavior modification 1990
★ The Verdict

A simple self-management praise package can raise productivity for some—but not all—adults with developmental delay in sheltered work.

✓ Read this if BCBAs supervising sheltered workshops or adult day programs.
✗ Skip if Clinicians serving only children or outpatient clients.

01Research in Context

01

What this study did

Three adults with developmental delay worked in a sheltered workshop.

Each got a small package: set a daily goal, count their own pieces, ask the boss for praise, and give themselves a happy-face sticker when they hit the goal.

The researchers watched output across days to see if the package raised productivity.

02

What they found

Two workers made more items after the package started.

The third worker made fewer items, not more.

Staff and workers all said the plan was easy and fair, even with the mixed results.

03

How this fits with other research

Green et al. (1987) tried self-monitoring earlier and saw gains in job initiative. Their adults learned new tasks faster over time, while G et al. saw one worker slide back. The difference may be that L et al. added discrimination training, not just praise.

Reid et al. (2003) later flipped the idea: instead of workers tracking themselves, job coaches tracked how often they gave choices to workers. Their outcome-management package kept staff on track for a full year, showing the same pieces—goals, data, feedback—can work on either side of the workbench.

Seward et al. (2024) ran a 2024 game where adults with disabilities counted steps and earned tokens. Every player walked more, unlike the one worker here who produced less. The game used team competition, which may have added extra oomph the praise-only package lacked.

04

Why it matters

If you run adult day programs, try the four-piece package, but watch each worker closely. If output drops, add extra pieces like discrimination training or peer competition. Track daily numbers so you can pivot fast.

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→ Action — try this Monday

Pick one worker, set a clear daily goal, give them a tally sheet and happy-face stickers, and chart output each day for two weeks.

02At a glance

Intervention
self management
Design
multiple baseline across participants
Sample size
3
Population
developmental delay
Finding
mixed

03Original abstract

This research examined the effectiveness of a recruitment package to increase production rates of three developmentally handicapped adults in a sheltered workshop. A baseline phase measured production rates of a paper-folding task under "typical" supervisory conditions. The recruitment package, introduced in a multiple-baseline design across subjects, involved goal setting by the experimenter, and self-monitoring, recruitment of praise, and self-delivery of a "happy face" by the worker. The recruitment package increased the production rates for two subjects, but decreased production rates for the third subject. Social validity data indicated that all subjects preferred the recruitment package, and staff continued to employ the recruitment package for two subjects when the formal research was terminated.

Behavior modification, 1990 · doi:10.1177/01454455900141007