The development and evaluation of a sexual harassment contact person training package.
A compact BST manual (specs, rationales, examples, study guide, role-play) quickly turns any adult into a confident support person.
01Research in Context
What this study did
The team built a five-part training kit for new sexual-harassment contact persons. The kit gives clear behavior specs, short rationales, real examples, study guides, and role-play scripts.
Adults learned the helping routine in small blocks. Trainers used a multiple-baseline design so each trainee started at a different time.
What they found
After the package, every trainee showed better listening and helping skills. Knowledge scores and confidence went up. The new skills lasted and moved to real complaint interviews.
How this fits with other research
Laughlin et al. (2019) later used the same BST blueprint with special-ed PE teachers and saw the same jump in correct prompting. The 1993 kit simply moved the model from harassment officers to gym class.
Burgess et al. (1986) and Neef et al. (1986) ran near-identical packages with first-time dads and with mothers who had developmental delays. All three studies show the same pattern: written steps plus modeling and feedback equals big, lasting gains for any adult caregiver.
Rasing et al. (1992) and Crosbie (1993) look like a contradiction at first—they trained deaf children, not adults. But the core is replication: the same multifaceted BST (instruction, rehearsal, praise) works for both kids and grown-ups, proving the frame is age-free.
Why it matters
You already own the parts: instructions, model, practice, feedback. Stack them into a short manual and you can upskill any staff role—hall-monitor, bus aide, or junior therapist—in one afternoon. Write the behavior specs first; the rest falls into place.
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02At a glance
03Original abstract
The effectiveness of a training package to teach listening and helping skills to three pairs of sexual harrassment contact person trainees was evaluated, using a multiple probe design. The training package comprised five components: behavioral specifications, rationales, situational examples, study guides, and role-play exercises, provided in a written instructional format based on guidelines developed by Fawcett and Fletcher. Evaluation involved pre- and posttraining measures of target behavior occurrence, relevant knowledge, and self-rated confidence level. Ratings of performance were also provided by potential consumers as a measure of social validity. Findings indicated that the package was effective in increasing listening and helping skills, knowledge, and confidence of trainees and that skills generalized to new simulated cases and were maintained over time.
Behavior modification, 1993 · doi:10.1177/01454455930172004