Evaluating strategies to improve careprovider performance on health and developmental tasks in an infant care facility.
A paper chart plus quick supervisor check still lifts caregiver diaper and play routines, but video or in-situ feedback works even faster.
01Research in Context
What this study did
Kunz et al. (1982) tested two low-tech ways to help infant-care staff remember diaper checks and play tasks.
One group used a simple wall chart they filled in themselves. The other used a playchart plus quick supervisor feedback.
Both tools stayed in place for weeks so staff could run the checks without extra gear.
What they found
Both chart systems raised caregiver performance and kept it high.
Staff hit diaper-change and developmental-play targets more often and held the gains over time.
How this fits with other research
van Vonderen et al. (2010) later swapped the paper chart for five-minute video replays. Staff fixed prompt errors faster and the gains were bigger, so video feedback now supersedes the 1982 chart method.
Falligant et al. (2025) moved the same idea into inclusive preschool rooms. They added brief in-situ feedback after group BST. Most teachers needed that live coaching to reach mastery, showing the chart alone is rarely enough today.
Plant et al. (2007) kept the visual theme but traded the playchart for a praise-rate sheet. Elementary teachers quickly gave more behavior-specific praise, proving the format travels across ages and tasks.
Why it matters
The 1982 study shows you do not need fancy tech to improve staff habits. A self-chart plus a quick supervisor check still beats no feedback. If you have only paper and a pen, use them. If you have video or live coaching, add it—later studies show faster, larger gains. Start simple, then layer in richer feedback as tools allow.
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02At a glance
03Original abstract
Responding to administrative staff and parental concerns, using modified reversal and withdrawal designs, two experiments evaluated a staff-managed feedback system to improve the hygiene and developmental skills of children in an infant/toddler center. Experiment 1 examined feedback designed to increase staff performance in checking and changing diapers, and recording those changes. A chart plus supervisory feedback produced increases in and maintenance of staff performance. Experiment 2 compared an existing staff management system with a "playchart" plus feedback in increasing careprovider-infant stimulation. The data (with follow-up on a new staff) supported the use of the new feedback system. Questionnaire data further supported the utility of the playchart system.
Journal of applied behavior analysis, 1982 · doi:10.1901/jaba.1982.15-521