An evaluation of the Performance Diagnostic Checklist-Human Services to assess an employee performance problem in a center-based autism treatment facility.

Ditzian et al. (2015) tested a new checklist called the PDC-HS. It helps you find why staff skip steps in autism-center routines.

First, they interviewed the team. The checklist pointed to missing feedback as the root cause.

Next, they gave graphed feedback to the staff. They also tried a non-checklist fix to compare.

Graphed feedback, picked by the checklist, quickly raised correct performance. The non-checklist fix did nothing.

Staff saw their own data each day. They fixed errors right away.

Wilder et al. (2020) reviewed ten years of PDC-HS studies. They say the tool keeps picking the right fix in clinics, schools, and group homes.

Sherman et al. (2021) also boosted staff skills in autism rooms. They used behavioral skills training instead of feedback. Both methods work; the PDC-HS tells you which one to choose.

Coe et al. (1997) offered a broader diagnostic frame for meds plus behavior plans. Kyle narrows the lens to one staff problem at a time.

Stop guessing why your staff skip steps. Run the 15-minute PDC-HS interview, implement the fix it flags, and graph the results. You will save time and see faster gains in client programs.