General CEU: Measuring the Unmeasurable: Behavioral Approaches to 'Soft Skills'

Measuring the Unmeasurable: Behavioral Approaches to 'Soft Skills' belongs in serious BCBA study because it shapes whether behavior-analytic decisions stay useful once they leave a clean training example and enter joint consultation, shared care planning, school-team communication, and interdisciplinary handoffs. In Behavioral Approaches to 'Soft Skills', for this course, the practical stakes show up in clearer roles, fewer duplicated efforts, and better coordinated intervention, not in abstract discussion alone.

Provider: BehaviorLive — via The ABA Collective

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Course Description

Behavior analysts are skilled at operationalizing observable and measurable behavior - but what happens when the target behaviors are subjective, like professionalism, engagement, or collaboration? This presentation explores practical, behavior-analytic methods for quantifying the "unquantifiable." Participants will learn how to define, observe, and measure subjective performance indicators. Real-world examples will illustrate how data collection on professional behaviors can enhance supervision, staff development, and organizational culture. By the end, attendees will walk away with a framework for creating data-driven systems that respect both the science of measurement and the nuance of human behavior.

What You'll Learn

1. Define and operationalize subjective behaviors such as professionalism, engagement, and collaboration using behavior-analytic principles.
2. Design and implement measurement systems that increase reliability and validity when assessing subjective performance.
3. Apply data-based decision-making to supervision, performance management, and professional development in ways that promote consistency, accountability, and growth.

CEU Credits Earned

Certification Body	Credits	Type
BACB®	1	General
COA	1	—

About the Instructor