Performance feedback is among the most extensively studied and reliably effective tools in organizational behavior management and staff training. Decades of research demonstrate that feedback delivered contingently, specifically, and frequently produces measurable improvements in staff performance — and that improvements in staff performance translate directly into better client outcomes.
Provider: BehaviorLive — via Behavior Science Tech
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Join Free →Supervisors report that delivering performance feedback to staff is one of their least preferred job tasks. Although challenging to adopt, effective use of feedback can produce dramatic changes in staff performance and, consequently, improve client outcomes. Unfortunately, resources available via the internet and local bookstores often provide misinformation. This webinar will highlight empirically supported ways to promote staff performance through the effective use of feedback and describe ways to incorporate technology to maximize its efficacy and efficiency. Learning Objectives: At the conclusion of this webinar, attendees will be able to Define performance feedback Describe strategies to enhance the effectiveness of feedback Incorporate technology in the use of feedback
| Certification Body | Credits | Type |
|---|---|---|
| BACB® | 1 | Supervision |
Dr. Kerry Ann Conde is Co-founder and Clinical Advisor at Behavior Science Technology and an Assistant Teaching Professor and Verified Course Sequence Coordinator at St. Joseph’s University in their ABA graduate programs. Kerry Ann also serves as the Social Media Coordinator for the Association for Science in Autism Treatment (ASAT) and as the President of the Board of Directors for Panhandle Behavioral Services, LLC. Kerry Ann’s almost 20-year career in the field began as a Behavior Technician before it was called that. She attended Florida State University for her Master’s in ABA, earned her Ph.D. in Behavior Analysis under the advisement of Dr. Amanda Karsten at Western New England University, and completed her pre- and postdoctoral internships through Trumpet Behavioral Health in Colorado and Arizona under the direction of Dr. Linda LeBlanc. Kerry Ann has served as a guest reviewer for some of the top peer-reviewed behavior analytic journals and has co-authored several projects.
Dig into the research behind this topic — plain-English summaries written for BCBAs.
233 research articles with practitioner takeaways
231 research articles with practitioner takeaways
225 research articles with practitioner takeaways
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All behavior-analytic intervention is individualized. The information on this page is for educational purposes and does not constitute clinical advice. Treatment decisions should be informed by the best available published research, individualized assessment, and obtained with the informed consent of the client or their legal guardian. Behavior analysts are responsible for practicing within the boundaries of their competence and adhering to the BACB Ethics Code for Behavior Analysts.