Service Delivery

Using a Consultant Workshop Model to Improve Performance Management in Chinese Autism Agencies: A Preliminary Study

Westemeier et al. (2020) · Journal of Organizational Behavior Management 2020
★ The Verdict

A short manager workshop lifted teacher performance in Chinese autism agencies.

✓ Read this if BCBAs who run or consult for autism centers anywhere.
✗ Skip if Clinicians looking for child-level interventions only.

01Research in Context

01

What this study did

Westemeier et al. (2020) ran short consultant workshops for managers at four Chinese autism agencies.

The managers learned how to set up a simple performance-management system for their teachers.

Before and after the workshops the researchers checked how well the frontline teachers worked.

02

What they found

Teacher performance rose modestly after their bosses finished the workshop.

A brief manager class was enough to see real, if small, gains in day-to-day teaching.

03

How this fits with other research

McCabe (2013) and Sun et al. (2013) show that China’s autism field grew fast but with little quality control. Westemeier’s team gives one fix: train the managers first.

Zhu et al. (2026) used long interviews to map what helps autism services grow. Their work extends Westemeier by adding caregiver voices and government funding tips.

Habayeb et al. (2025) also used a short staff-training model in U.S. clinics and saw faster evaluations. Both studies say a quick workshop can spark change without big budgets.

04

Why it matters

If you supervise RBTs or teachers, copy the model: pick two key teacher skills, write clear daily goals, and give quick feedback. A half-day manager huddle can lift staff performance without costly outside experts. Try it next week and track one simple metric, like correct trial delivery, for ten days.

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Pick one teacher skill, set a daily target, and give feedback after every session for ten days.

02At a glance

Intervention
not applicable
Design
pre post no control
Population
autism spectrum disorder
Finding
positive
Magnitude
small

03Original abstract

This study investigated the outcomes of using a consultant workshop model to help implement performance management (PM) methods in selected Chinese autism agencies. A need for improvement of educational services in Chinese autism agencies was identified. However, the theory and methods of organizational behavior management (OBM) in general and PM in particular are still foreign in the Chinese autism community. The primary research question of the current study was whether first-line teacher performance in Chinese autism agencies could be improved by the use of a consultant workshop model to train management staff to implement a PM system. Four autism agencies in different Chinese provinces participated in this study. Results demonstrated that after the implementation of the PM system through a consultant workshop model in the participating agencies, the performance of first-line teachers in these agencies improved in several important areas. The intervention appeared modestly effective. Implications of the outcome data and future directions for practitioners and researchers are discussed.

Journal of Organizational Behavior Management, 2020 · doi:10.1080/01608061.2020.1749213