Service Delivery

Uncovering dimensions of culture in underperforming group homes for people with severe intellectual disability.

Bigby et al. (2012) · Intellectual and developmental disabilities 2012
★ The Verdict

Underperforming group homes run on staff convenience, not client choice—spot the red flags and flip the script.

✓ Read this if BCBAs who consult or supervise in adult residential settings.
✗ Skip if Clinicians who only work in family homes or day programs.

01Research in Context

01

What this study did

The team visited four group homes for adults with severe intellectual disability. All homes had poor quality scores from state inspectors.

Staff, managers, and families talked to researchers for two hours. The talks were recorded and coded for cultural themes.

02

What they found

Five warning signs showed up in every weak home. Staff put their own needs first. They did tasks 'for' clients, not 'with' them.

Values clashed: some workers saw safety as locking doors; others wanted freedom. Goals were vague. Teamwork was thin.

03

How this fits with other research

Gerber et al. (2011) found that untreated pain, wetting, and bad sleep trigger behaviour problems. Poor culture can hide these ills.

Hanzen et al. (2018) audited support plans and saw scant 'leisure' or 'inclusion' goals. The 2012 culture study explains why: staff-centered homes do not think about client choice.

Einfeld et al. (1996) caught hidden vision loss in half of residents. A 'doing for' culture may skip routine eye checks.

04

Why it matters

Use the five red flags during site visits. Ask staff to state the home's top three values. If answers differ, probe deeper. Watch who leads daily tasks: staff or client. Small shifts—letting residents set the table or pick clothes—can flip 'doing for' into 'doing with' and lift whole-home quality.

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During your next visit, count how many times staff say 'I did it for him' versus 'we did it together'—aim for a 50-50 split by Friday.

02At a glance

Intervention
not applicable
Design
qualitative
Population
intellectual disability
Finding
not reported

03Original abstract

Culture recurs as an important but under-investigated variable associated with resident outcomes in supported accommodation for people with intellectual disability. This study aimed to conceptualize the potential dimensions of culture in all group homes and describe the culture in underperforming group homes. A secondary analysis, using an inductive interpretative approach, was undertaken of a large qualitative data set from a study that had used ethnographic and action research methods to explore the quality of life outcomes for residents in 5 small group homes. Five categories were developed: misalignment of power-holder values with organizations espoused values, otherness, doing for not with, staff centered, and resistance. Differences from institutional culture are discussed, and the potential of the findings as a starting point to consider culture in high performing group homes and develop a quantitative measure of culture.

Intellectual and developmental disabilities, 2012 · doi:10.1352/1934-9556-50.06.452