Service Delivery

Technology to Facilitate Telehealth in Applied Behavior Analysis

Zoder-Martell et al. (2020) · Behavior Analysis in Practice 2020
★ The Verdict

Choose your remote camera, follow the printed setup list, and you are ready to run ABA from anywhere.

✓ Read this if BCBAs starting or sharpening telehealth services.
✗ Skip if Teams already happy with fixed in-home cameras and zero setup issues.

01Research in Context

01

What this study did

Zoder-Martell et al. (2020) looked at three tools for watching clients from far away. They picked webcams, Swivl robots, and telepresence robots.

The paper is a story-style review. It lists what each gadget can do, what it costs, and what can go wrong. No new data were collected.

02

What they found

Each tool has a sweet spot. Webcams are cheap but stay still. Swivl turns and follows a marker, so you catch more action. Telepresence robots let you drive around the room like a remote-controlled car.

The authors give a ready-made task analysis. It tells you step-by-step how to set up, test sound, and place the camera before the first hello.

03

How this fits with other research

Tomlinson et al. (2018) came first. They showed one school swapping in-person help for telehealth in days. Zoder-Martell updates the same idea with newer toys.

Wilson et al. (2023) and Koudys et al. (2025) go further. They prove caregivers can learn discrete-trial or PECS fully online and still hit mastery. The 2020 paper gives the shopping list; these later studies show the list works.

Lloveras et al. (2022) and Piazza et al. (2021) fill the trainer side. They used remote BST to teach BCBAs functional analyses and RBTs good note writing. Again, the 2020 tech guide sets the stage; the 2021-2022 papers supply the scores.

04

Why it matters

Pick one tool and write the setup steps before your next telehealth visit. A steady view means cleaner data and fewer do-overs. Your clients get faster help and you spend less time fixing tech glitches.

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→ Action — try this Monday

Print the task analysis, pick webcam or Swivl, and do a five-minute dry run before the next client logs on.

02At a glance

Intervention
not applicable
Design
narrative review
Finding
not reported

03Original abstract

In light of the COVID-19 pandemic, many behavior analysts have temporarily transitioned to providing services using a telehealth model. This has required them to rapidly shift their treatment modality. The purpose of this article is to provide a review of some available technologies to support telehealth that will allow behavior analysts to conduct direct observation from a remote location. We reviewed 3 technologies that can be used for telehealth: (a) web cameras, (b) Swivl, and (c) telepresence robots. Features of each of these technologies are compared, and the benefits and drawbacks of each are reviewed. Sample task analyses for using each technology are also provided. Finally, tips for using telehealth with families are provided.

Behavior Analysis in Practice, 2020 · doi:10.1007/s40617-020-00449-4