Service Delivery

Quality improvement activities and expanded school mental health services.

Nabors et al. (2004) · Behavior modification 2004
★ The Verdict

Build a quick monthly scorecard to keep your school mental-health services funded and visible.

✓ Read this if BCBAs who run or support school mental-health programs.
✗ Skip if Clinicians looking for intervention effect sizes.

01Research in Context

01

What this study did

Burack et al. (2004) visited two expanded school mental-health programs. They watched how staff built quality checks into daily work.

The team wrote down every step: how workers picked goals, tracked costs, and shared numbers with funders. No kids were tested; the paper is a story of process, not outcomes.

02

What they found

The programs created simple local measures, like counting how many families finished intake. Staff met each month to see if costs matched the money coming in.

These small loops kept the lights on. Leaders used the data to ask county boards for renewed grants.

03

How this fits with other research

Horner (2020) updates the same idea for 2020, saying policy must link practice, data, and money for all students with disabilities. The 2004 case study is the early proof of concept; the 2020 paper widens it to every district.

McKenna et al. (2019) looked for hard evidence on academic help for students with emotional disturbance in regular classes. They found almost none. Burack et al. (2004) shows one fix: build your own tiny data system while you wait for big studies.

Huntington et al. (2023) found only half of behavior studies check social validity. Burack et al. (2004) did not test client happiness either, so both papers agree we still skip the consumer voice.

04

Why it matters

You can copy the 2004 loop today. Pick one service you run, like social-skills groups. Count attendance, minutes, and cost per child. Share the sheet with your principal each month. These homemade numbers protect your budget and show why the BCBA role matters.

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Open a shared spreadsheet and log today’s session count, total minutes, and cost.

02At a glance

Intervention
not applicable
Design
case study
Population
not specified
Finding
not reported

03Original abstract

Quality improvement (QI) activities, designed to enhance program evaluation efforts and to improve quality of care, have become increasingly important in children's services research. QI activities examine outcomes and provide accountability data that can be very useful for telling the story of the development, implementation, and effectiveness of expanded school mental health (ESMH) programs. This article discusses the implementation and results of QI activities for two ESMH programs, one relatively new program, and one with 10 years of experience. When presenting each case example, the authors review key QI activities such as developing new measures and interventions, evaluating costs of care, and disseminating results to clinicians, program administrators, and funders. The article concludes with a discussion of the importance of QI in school-based mental health and reviews directions for future research and program development.

Behavior modification, 2004 · doi:10.1177/0145445503259518