Service Delivery

Effects of bonuses for punctuality on the tardiness of industrial workers.

Hermann et al. (1973) · Journal of applied behavior analysis 1973
★ The Verdict

A 16-cent daily bonus erased factory tardiness, proving tiny same-day rewards can drive adult behavior.

✓ Read this if BCBAs who manage staff or caregiver attendance in clinics, homes, or schools.
✗ Skip if Those who only work with non-verbal children in highly controlled settings.

01Research in Context

01

What this study did

A factory in Mexico paid workers a 2-peso bonus (about 16 cents) each day they clocked in on time.

The researchers flipped the bonus on and off four times to see if the money really caused the change.

They watched the same workers through every phase, so each worker served as his own control.

02

What they found

When the bonus was on, almost every worker arrived on time.

When it stopped, most went back to being late.

The tiny payment wiped out chronic tardiness within days.

03

How this fits with other research

Glover et al. (1976) got the same size drop in no-shows with a free 30-second phone call instead of cash.

Both studies show that a minimal, low-cost prompt can fix adult attendance problems.

McGarty et al. (2018) later used the same token-economy idea to pay caregivers 50 cents per session.

The coin boosted parent adherence just like the 2-peso bonus boosted punctuality.

Wolchik et al. (1982) swapped money for lottery tickets and still lifted parent training gains.

Together, these papers say: tiny rewards reliably steer adult behavior across very different jobs.

04

Why it matters

If you run parent training, staff meetings, or supervise RBTs, attach a small, same-day reward to the first desired response.

A dollar, a ticket, or a quick call can do the heavy lifting.

Pick the cheapest reinforcer first; these studies say it will probably work.

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02At a glance

Intervention
token economy
Design
reversal abab
Sample size
12
Population
neurotypical
Finding
positive
Magnitude
large

03Original abstract

This study evaluated the effectiveness of an incentive procedure designed to increase the punctuality of six workers who were chronically late to work in a manufacturing company. The six workers in the experiment received a 2.00 pesos ($0.16 U.S.) bonus for every day that they arrived on time. A reversal design was used. The contingent bonuses increased the workers' rates of punctuality compared to their baseline rates. A control group of six workers observed during the same 77-week period showed a trend toward decreasing punctuality. These results suggest that the use of small daily bonuses is a practical procedure for modifying chronic tardiness among industrial workers.

Journal of applied behavior analysis, 1973 · doi:10.1901/jaba.1973.6-563