Service Delivery

Community intervention to deter illegal parking in spaces reserved for the physically disabled.

Cope et al. (1991) · Journal of applied behavior analysis 1991
★ The Verdict

A box of polite reminder notes cut illegal disability parking in half without tickets or staff.

✓ Read this if BCBAs who consult with businesses, schools, or clinics on community behavior.
✗ Skip if Clinicians focused only on direct one-to-one therapy with no environmental design role.

01Research in Context

01

What this study did

The team wanted to stop drivers from parking in spots for people with disabilities. They set up a clear sign and a box that handed out polite reminder notes. Drivers could take a note and place it on any car that was parked illegally.

The study ran in a busy store lot. It used an ABAB design: baseline, signs on, signs off, signs on again. Each phase lasted several days.

02

What they found

When the note box was in place, illegal parking dropped from about half of all cars to about one quarter. When the box was removed, violations crept back up. Putting the box back again cut the problem almost in half.

03

How this fits with other research

The result lines up with Capehart et al. (1980). They added a bright plywood "har" to trash cans at football games. Litter doubled, just like parking compliance here jumped with a cheap visual cue.

Fritz et al. (2017) also used an ABAB reversal to change adult behavior. They made trash disposal harder and saw recycling rise. Both studies show that small tweaks, not big rules, can steer community choices.

Barber et al. (1977) paid college students to drive less and cut mileage by 20%. G et al. got a similar-size drop in illegal parking with free reminder slips instead of cash prizes. The tools differ, but the pattern is the same: clear contingencies change driver habits.

04

Why it matters

You can copy this setup anywhere you manage a parking lot, school, or clinic. One sign, one box of notes, and willing bystanders cut violations fast. No tickets, no staff, no cost after setup. Try it Monday: place a friendly note dispenser by your reserved spaces and invite staff or clients to hand them out.

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→ Action — try this Monday

Put up a sign and a free note dispenser by your disability spots and invite staff to tag violators.

02At a glance

Intervention
other
Design
reversal abab
Finding
positive
Magnitude
medium

03Original abstract

Illegal use of reserved parking spaces represents a major obstacle to the independence and mobility of people with physical disabilities. Using an ABACACA reversal design, the daily rates of illegal parking in four reserved spaces were examined across three types of sign displays: (a) a vertical sign alone or in combination with (b) a message sign that announced the possibility of public surveillance or (c) a message dispenser device that announced community involvement and dispensed politely worded reminder notes. The average rate of illegal parking dropped from 51.3% during the initial vertical sign phase to 37.3% under the message sign condition, followed by an increase to 50.4% when the message was removed. Illegal parking decreased to 24.5% when the message dispensers were first used (followed by an increase to 57.0% when they were removed) and to 23.7% when the message dispenser condition was repeated. Illegal parking in the final vertical sign condition failed to return to previous levels (M = 37.3%).

Journal of applied behavior analysis, 1991 · doi:10.1901/jaba.1991.24-687