Service Delivery

Characteristics and quality of autism websites.

Reichow et al. (2012) · Journal of autism and developmental disorders 2012
★ The Verdict

Government autism websites are the most trustworthy, so give families .gov links and warn them off commercial or fad pages.

✓ Read this if BCBAs who give website lists to parents during intake or parent training.
✗ Skip if Practitioners whose caseload already has curated web portals.

01Research in Context

01

What this study did

Lovell et al. (2012) ran two online surveys. They asked people to rate autism websites.

They compared .gov sites, commercial sites, and sites that push non-science treatments.

02

What they found

.gov pages scored highest for trust and accuracy. Commercial and fad-treatment sites scored lowest.

No site was perfect, but government URLs were the safest bet.

03

How this fits with other research

Schott et al. (2021) show most autistic adults still lack real-life services. Good websites matter because families use them to find those scarce slots.

Laugeson et al. (2014) found insurance mandates cluster in already-rich states. That means families in high-need areas rely on the web even more, so bad sites hurt them most.

Silbaugh et al. (2022) urge ABA agencies to self-audit quality. Brian et al. do the same for websites—both push measurable standards instead of guesswork.

04

Why it matters

When you hand a parent a resource list, start with .gov links. Tell them why commercial or miracle-cure sites can waste time and money. One extra sentence in your parent training can steer families toward evidence and away from hype.

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Open your resource handout, replace any .com or .org links with .gov equivalents, and add a one-line warning about non-evidence sites.

02At a glance

Intervention
not applicable
Design
survey
Finding
not reported

03Original abstract

The World Wide Web is a common method for obtaining information on autism spectrum disorders, however, there are no guidelines for finding websites with high quality. We conducted two studies examining the characteristics and/or quality of autism websites in 2009 and 2010. We found websites with a .gov top-level domain had a statistically significant association with high quality websites and websites offering a product or service and websites promoting a non-evidence-based practice had a statistically significant association with poor quality websites. Based on our work we concluded that online information should not replace the information consumers obtain from professionals. Further implications for practice, overview of study limitations and future directions are provided.

Journal of autism and developmental disorders, 2012 · doi:10.1007/s10803-011-1342-6