Practitioner Development

Visual performance feedback: effects on targeted and nontargeted staff.

Burke et al. (2012) · Behavior modification 2012
★ The Verdict

Post peer-collected praise charts—targeted staff double praise and untargeted coworkers jump too.

✓ Read this if BCBAs coaching preschool or daycare teams that need more labeled praise.
✗ Skip if Clinicians who only run 1:1 discrete-trial sessions without classroom staff.

01Research in Context

01

What this study did

The team asked preschool staff to watch each other and post simple praise charts on the wall. Each chart showed how often a teacher gave labeled praise during the last session.

They started with one teacher at a time. When the first teacher doubled praise, the next chart went up. Mixed-clinical preschoolers were in the rooms, but the kids were not the target.

02

What they found

Targeted teachers quickly doubled their behavior-specific praise. The surprise: staff who only collected the data also raised praise by more than half. Everyone kept the gains.

No extra money, no long lectures—just a public graph and peer eyes.

03

How this fits with other research

Saunders et al. (1988) got bank tellers to greet more customers by adding task notes first, then feedback. Marchese et al. (2012) skipped the notes and still saw big jumps, showing preschool staff move with feedback alone.

Quilitch (1975) handed candy to one preschooler and the whole class sat better. The same spillover appears here: untargeted adults improved when peers were watched.

Ellingsen et al. (2014) paired goals plus feedback to boost adult running. The preschool study shows the same recipe works inside classrooms when peers post the numbers.

04

Why it matters

You can raise praise across an entire preschool without pulling staff for training. Pick one room, post a praise tally, and let colleagues see the numbers. The watched teacher improves first; the watchers follow. Try it Monday—hang a small whiteboard, track labeled praise for one colleague, and watch the ripple.

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→ Action — try this Monday

Tape a praise tally sheet by the cubbies, have one peer count, and share the total at lunch.

02At a glance

Intervention
other
Design
multiple baseline across participants
Sample size
4
Population
mixed clinical
Finding
positive
Magnitude
large

03Original abstract

This study used a multiple baseline with reversal design to assess whether visual performance feedback (VPF) influenced targeted and nontargeted staffs' use of behavior-specific praise (BSP) in a day-treatment program. This study expands on the typical VPF audience and assesses whether VPF can be effective with noncertified staff in a day-treatment program for young children with behavior disorders, an environment in which it is difficult to maintain high rates of BSP. In previous school-based studies, VPF has been collected by researchers and provided to targeted teaching staff. In the current study, rather than relying on researchers, the authors used staff instructors to collect VPF and assessed how that experience influenced the instructors' use of BSP. Results suggest that VPF provided, on average, a doubling in rates of BSP use by directly targeted staff and more than a 50% increase in rates of BSP in nontargeted instructors who collected BSP data. Furthermore, three of the four participants had substantially higher praise-to-correction ratios during the VPF intervention when compared with baseline and reversal conditions. Implications for improving treatment fidelity and reducing supervision time are discussed.

Behavior modification, 2012 · doi:10.1177/0145445511436007