Practitioner Development

Using Behavioral Skills Training to Teach Functional Assessment Interviewing, Cultural Responsiveness, and Empathic and Compassionate Care to Students of Applied Behavior Analysis

Gatzunis et al. (2023) · Behavior Analysis in Practice 2023
★ The Verdict

One Zoom BST package can teach graduate students to run FA interviews while showing empathy and cultural awareness at the same time.

✓ Read this if BCBAs who supervise graduate students or run remote staff training.
✗ Skip if Practitioners only looking for in-person training methods.

01Research in Context

01

What this study did

The researchers built one telehealth BST package. It taught three skills at once: how to run a functional assessment interview, how to show empathy and compassion, and how to be culturally responsive.

Graduate students in applied behavior analysis joined the Zoom sessions. The team used live models, practice, and feedback to train the skills. They tracked each skill separately to see what improved.

02

What they found

After the Zoom training, every student performed all three skill sets better than before. Most kept the gains weeks later.

The students also said the training felt useful and respectful. One package covered both technical and "soft" skills without extra classes.

03

How this fits with other research

Slane et al. (2021) looked at 20 older studies where BST taught teachers and staff to run behavior plans. Their review shows BST works for staff training; Gatzunis et al. (2023) now shows it can layer empathy and cultural pieces on top.

Wolchik et al. (1982) first used BST to teach clinical interviewing in person. The new study swaps Zoom for the classroom and adds cultural responsiveness, so the method moves online and grows richer.

Simmons et al. (2024) also used Zoom BST for interview skills, but they taught general job interviews. Gatzunis et al. (2023) targets FA interviews plus empathic care, so the content, not the tech, is the new piece.

04

Why it matters

You can train empathy, cultural awareness, and technical FA skills in one short Zoom series. No extra travel or semester-long course needed. Try adding a short empathy model and cultural checklist to your next remote BST cycle. Your supervisees can leave the session ready to interview families with both skill and respect.

Free CEUs

Want CEUs on This Topic?

The ABA Clubhouse has 60+ free CEUs — live every Wednesday. Ethics, supervision & clinical topics.

Join Free →
→ Action — try this Monday

Add a five-minute empathy model and cultural checklist to your next Zoom BST session on interviewing.

02At a glance

Intervention
behavioral skills training
Design
single case other
Sample size
7
Population
not specified
Finding
positive

03Original abstract

Within the field of applied behavior analysis, there is a recognized need for increased training for practitioners on cultural responsiveness, as well as to improve behavior analysts’ demonstration of compassion and empathy towards the families with whom they work. The present study used behavioral skills training via telehealth to teach three skillsets—functional assessment interviewing, empathic and compassionate care, and cultural responsiveness. Participants were seven graduate students who had no previous coursework in behavioral assessment and whose caseload mainly included clients who did not share the participant’s cultural, ethnic, or religious backgrounds. The results showed that behavioral skills training was effective in improving performance across all three skillsets. In addition, high levels of responding maintained following the completion of the training for the majority of the participants. Several levels of social validity measures support the utility and impact of this training. The findings have implications for training practitioners on these vital skills.

Behavior Analysis in Practice, 2023 · doi:10.1007/s40617-023-00794-0