Using Behavioral Skills Training to Teach Functional Assessment Interviewing, Cultural Responsiveness, and Empathic and Compassionate Care to Students of Applied Behavior Analysis
One Zoom BST package can teach graduate students to run FA interviews while showing empathy and cultural awareness at the same time.
01Research in Context
What this study did
The researchers built one telehealth BST package. It taught three skills at once: how to run a functional assessment interview, how to show empathy and compassion, and how to be culturally responsive.
Graduate students in applied behavior analysis joined the Zoom sessions. The team used live models, practice, and feedback to train the skills. They tracked each skill separately to see what improved.
What they found
After the Zoom training, every student performed all three skill sets better than before. Most kept the gains weeks later.
The students also said the training felt useful and respectful. One package covered both technical and "soft" skills without extra classes.
How this fits with other research
Slane et al. (2021) looked at 20 older studies where BST taught teachers and staff to run behavior plans. Their review shows BST works for staff training; Gatzunis et al. (2023) now shows it can layer empathy and cultural pieces on top.
Wolchik et al. (1982) first used BST to teach clinical interviewing in person. The new study swaps Zoom for the classroom and adds cultural responsiveness, so the method moves online and grows richer.
Simmons et al. (2024) also used Zoom BST for interview skills, but they taught general job interviews. Gatzunis et al. (2023) targets FA interviews plus empathic care, so the content, not the tech, is the new piece.
Why it matters
You can train empathy, cultural awareness, and technical FA skills in one short Zoom series. No extra travel or semester-long course needed. Try adding a short empathy model and cultural checklist to your next remote BST cycle. Your supervisees can leave the session ready to interview families with both skill and respect.
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02At a glance
03Original abstract
Within the field of applied behavior analysis, there is a recognized need for increased training for practitioners on cultural responsiveness, as well as to improve behavior analysts’ demonstration of compassion and empathy towards the families with whom they work. The present study used behavioral skills training via telehealth to teach three skillsets—functional assessment interviewing, empathic and compassionate care, and cultural responsiveness. Participants were seven graduate students who had no previous coursework in behavioral assessment and whose caseload mainly included clients who did not share the participant’s cultural, ethnic, or religious backgrounds. The results showed that behavioral skills training was effective in improving performance across all three skillsets. In addition, high levels of responding maintained following the completion of the training for the majority of the participants. Several levels of social validity measures support the utility and impact of this training. The findings have implications for training practitioners on these vital skills.
Behavior Analysis in Practice, 2023 · doi:10.1007/s40617-023-00794-0