A comparison of the feedback sandwich, constructive-positive feedback, and within session feedback for training preference assessment implementation
Use within-session feedback for faster early skill acquisition, but feedback sequence doesn't matter after multiple practice rounds.
01Research in Context
What this study did
Bottini et al. (2021) ran a small lab trial with adult learners. Each person got one of three feedback styles while learning to run a preference assessment.
The three styles were: feedback sandwich (positive-negative-positive), straight constructive-positive, or quick corrections given right in the middle of the role-play.
What they found
After the first role-play, the within-session group scored highest on fidelity checks. Their steps were cleaner and faster.
By the third role-play, all three groups looked the same. Skill scores and satisfaction ratings were even. The early edge had washed out.
How this fits with other research
Wine et al. (2019) had already shown that timing—before or after the task—made no difference. Bottini’s team adds that the order of praise and correction also stops mattering once staff have had a few practice loops.
Konstantinidou et al. (2023) reviewed dozens of staff-training papers and found most studies only check staff behavior, not client benefit. Bottini’s lab fits that pattern: they measured how well the learner ran the assessment, not whether the child’s preferences were actually identified.
Johnson et al. (2023) argue you should first pick the function you want feedback to serve. Bottini’s results support that idea—if the function is rapid first-time accuracy, within-session correction works. If the function is long-term fluency, any respectful sequence does the job.
Why it matters
If you are training new RBTs this week, give immediate within-session fixes for the first one or two practice rounds. You will see cleaner steps faster. After that, stop worrying about sandwich versus straight praise. Just keep the feedback coming and let practice do the rest. Rotate styles to match your supervisee’s preference and your own teaching comfort—no sequence is king after the early burst.
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Join Free →During the first two practice trials, stop the role-play the moment you see an error, correct it, then resume. After that, switch to any feedback order you like.
02At a glance
03Original abstract
Feedback is an important and effective tool for changing employee behavior. While feedback is generally considered effective, characteristics of its delivery can impact the degree to which it changes behavior. One characteristic that has received increased attention is sequence of positive and constructive comments. While the feedback sandwich (positive – constructive – positive) is commonly used, this sequence has come under recent criticism. The present study compares two sequences of post-session feedback (sandwich, constructive-positive) and a within-session feedback control while training participants to implement a simple behavioral assessment. Within-session feedback produced the highest implementation fidelity during the initial role play, but there were no significant differences by the third and final role-play. There was also no difference in training satisfaction or feedback satisfaction across conditions. Taken together, these findings suggest that sequence of positive and constructive comments may not significantly alter the effectiveness of feedback in the context of training a new skill in an analog setting when multiple practice sessions are utilized.
Journal of Organizational Behavior Management, 2021 · doi:10.1080/01608061.2020.1862019