Practitioner Development

A comparison of the feedback sandwich, constructive-positive feedback, and within session feedback for training preference assessment implementation

Bottini et al. (2021) · Journal of Organizational Behavior Management 2021
★ The Verdict

Use within-session feedback for faster early skill acquisition, but feedback sequence doesn't matter after multiple practice rounds.

✓ Read this if BCBAs who train staff to run preference assessments or any discrete protocol.
✗ Skip if Practitioners looking for long-term client outcome data—this study only checked staff accuracy.

01Research in Context

01

What this study did

Bottini et al. (2021) ran a small lab trial with adult learners. Each person got one of three feedback styles while learning to run a preference assessment.

The three styles were: feedback sandwich (positive-negative-positive), straight constructive-positive, or quick corrections given right in the middle of the role-play.

02

What they found

After the first role-play, the within-session group scored highest on fidelity checks. Their steps were cleaner and faster.

By the third role-play, all three groups looked the same. Skill scores and satisfaction ratings were even. The early edge had washed out.

03

How this fits with other research

Wine et al. (2019) had already shown that timing—before or after the task—made no difference. Bottini’s team adds that the order of praise and correction also stops mattering once staff have had a few practice loops.

Konstantinidou et al. (2023) reviewed dozens of staff-training papers and found most studies only check staff behavior, not client benefit. Bottini’s lab fits that pattern: they measured how well the learner ran the assessment, not whether the child’s preferences were actually identified.

Johnson et al. (2023) argue you should first pick the function you want feedback to serve. Bottini’s results support that idea—if the function is rapid first-time accuracy, within-session correction works. If the function is long-term fluency, any respectful sequence does the job.

04

Why it matters

If you are training new RBTs this week, give immediate within-session fixes for the first one or two practice rounds. You will see cleaner steps faster. After that, stop worrying about sandwich versus straight praise. Just keep the feedback coming and let practice do the rest. Rotate styles to match your supervisee’s preference and your own teaching comfort—no sequence is king after the early burst.

Free CEUs

Want CEUs on This Topic?

The ABA Clubhouse has 60+ free CEUs — live every Wednesday. Ethics, supervision & clinical topics.

Join Free →
→ Action — try this Monday

During the first two practice trials, stop the role-play the moment you see an error, correct it, then resume. After that, switch to any feedback order you like.

02At a glance

Intervention
behavioral skills training
Design
randomized controlled trial
Population
not specified
Finding
mixed
Magnitude
small

03Original abstract

Feedback is an important and effective tool for changing employee behavior. While feedback is generally considered effective, characteristics of its delivery can impact the degree to which it changes behavior. One characteristic that has received increased attention is sequence of positive and constructive comments. While the feedback sandwich (positive – constructive – positive) is commonly used, this sequence has come under recent criticism. The present study compares two sequences of post-session feedback (sandwich, constructive-positive) and a within-session feedback control while training participants to implement a simple behavioral assessment. Within-session feedback produced the highest implementation fidelity during the initial role play, but there were no significant differences by the third and final role-play. There was also no difference in training satisfaction or feedback satisfaction across conditions. Taken together, these findings suggest that sequence of positive and constructive comments may not significantly alter the effectiveness of feedback in the context of training a new skill in an analog setting when multiple practice sessions are utilized.

Journal of Organizational Behavior Management, 2021 · doi:10.1080/01608061.2020.1862019