Clinical Quality Systems: Developing scalable systems for measuring and impacting quality is the kind of topic that looks straightforward until it collides with the speed, ambiguity, and competing demands of clinic sessions and day-to-day service delivery. In Clinical Quality Systems: Developing scalable systems for measuring and impacting quality, for this course, the practical stakes show up in better performance, lower drift, and more sustainable team development, not in abstract discussion alone.
Provider: BehaviorLive — via Women in Behavior Analysis
Take This Course →Including ethics, supervision, and topics like this one. New live CEU every Wednesday.
Join Free →With the ever-increasing demand for applied behavior analysis (ABA) services, ensuring high-quality care delivery is paramount. Organizations have an obligation to ensure that all behavior analysts have the skills and support to develop and implement high-quality programming that produce meaningful outcomes for service recipients. Effective clinical quality processes include checks and balances to ensure that all clinical quality standards are met, and that there is agreement within the systems as to what constitutes quality care and which outcomes are most critical to client progress. This talk explores the methodologies, frameworks, and best practices for developing and implementing effective clinical quality systems at scale. It examines the pivotal role of data collection, analysis, and ongoing evaluation in maintaining clinical excellence and client outcomes while addressing challenges and solutions encountered during system development Attendees will gain practical knowledge and actionable strategies to elevate clinical standards and optimize outcomes within their ABA organizations.
| Certification Body | Credits | Type |
|---|---|---|
| BACB® | 1 | General |
| COA | 1 | — |
Jen serves as Director of Clinical Quality for Centria, a role in which she leads clinical quality initiatives and review processes, chairs Centria's ethics committee, and serves on Centria's committees for both AI governance and clinical AI ethical review. She is a passionate quality and compliance enthusiast with over 20 years of experience in clinics, homes, schools, and residential facilities.She has excelled in clinical and operational leadership, overseeing organizations from early-phase start-ups through multi-state regions, including culture integration and denovo growth, while supporting compliance, quality, and systems development.A dedicated advocate, Jen previously served as President of the Washington Association for Behavior Analysis (WABA), advocating for access to care. Extending this work, she currently serves on the Washington state ABA advisory panel to advise the Secretary of Health on licensing, rules, and regulations. She is also a member of the Artificial Intelligence Consortium for Applied Behavior Analysis and co-authored the artificial intelligence and behavior analysis: guidelines for ethical use. Additionally, she co-led the Council of Autism Service Providers (CASP) special interest group for caregiver guidance and served on the core development group for the CASP documentation special interest group.Jen's passion centers on ensuring access to care, clinical quality, compliance with standards, and building scalable and efficient operational systems. She has presented or contributed to papers at multiple state and international ABA conferences. Outside of work, she serves on the board of multiple local organizations to support youth leadership and access to challenging and rewarding outdoor adventures. Jen can be found hiking, backpacking, and camping with her family and shepador, Shadow.
Dig into the research behind this topic — plain-English summaries written for BCBAs.
279 research articles with practitioner takeaways
252 research articles with practitioner takeaways
239 research articles with practitioner takeaways
You earn CEUs from a dozen different places. Upload any certificate — from here, your employer, conferences, wherever — and always know exactly where you stand. Learning, Ethics, Supervision, all handled.
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All behavior-analytic intervention is individualized. The information on this page is for educational purposes and does not constitute clinical advice. Treatment decisions should be informed by the best available published research, individualized assessment, and obtained with the informed consent of the client or their legal guardian. Behavior analysts are responsible for practicing within the boundaries of their competence and adhering to the BACB Ethics Code for Behavior Analysts.