Performance management in ABA organizations sits at the intersection of organizational behavior management and clinical quality assurance. The behavior technician is the primary point of contact between the clinical program and the client — the person who runs discrete trial programs, implements naturalistic teaching procedures, collects data, and manages behavior in the moment.
Provider: BehaviorLive — via Council of Autism Service Providers
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Join Free →A strong ABA workforce consists of technicians or therapists who are motivated to deliver high quality services to individuals with ASD and other developmental disabilities. Multiple tactics, both formal and informal, have been used to increase the performance of the behavior technicians such as scorecards (Griffin et al., 2019) and contingency bonuses (Cook & Dixon, 2008). Early on, our organization instituted a scorecard system as a systematic performance evaluation measure of our behavior technicians. While we had some success with the system, we wanted to incorporate more individualized performance and achievement objectives into the system. This modification led to the development of a performance management portfolio system (PMPS) and initialized an analysis of the critical features of the PMPS in comparison to a more traditional scorecard system. We report the outcomes based on several key performance indicators as well as an analysis of the social validity of each.
| Certification Body | Credits | Type |
|---|---|---|
| BACB® | 1 | Supervision |
| APA | 0 | — |
| COA | 1 | — |
Francis Hwang, PhD, BCBA-D, is a regional supervisor at Touchstone ABA. She earned her MA and PhD in Applied Behavior Analysis at Teachers College, Columbia University. Francis Hwang is a CABAS Associate Behavior Analyst.
Dig into the research behind this topic — plain-English summaries written for BCBAs.
279 research articles with practitioner takeaways
258 research articles with practitioner takeaways
233 research articles with practitioner takeaways
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All behavior-analytic intervention is individualized. The information on this page is for educational purposes and does not constitute clinical advice. Treatment decisions should be informed by the best available published research, individualized assessment, and obtained with the informed consent of the client or their legal guardian. Behavior analysts are responsible for practicing within the boundaries of their competence and adhering to the BACB Ethics Code for Behavior Analysts.