Service Delivery

Effects of environmental design and police enforcement on violations of a handicapped parking ordinance.

Suarez de Balcazar et al. (1988) · Journal of applied behavior analysis 1988
★ The Verdict

A tall sign plus two quick police checks can wipe out illegal handicapped parking overnight.

✓ Read this if BCBAs who run community safety or compliance programs.
✗ Skip if Clinicians working only in clinic or home settings with no public space issues.

01Research in Context

01

What this study did

The team picked two grocery stores with busy parking lots.

They watched how many drivers parked in the blue handicapped spots without a permit.

First they counted violations for two weeks with the old flat signs.

Then they put up tall, upright signs that stuck out above car roofs.

Next they added quick police checks twice a day.

They kept switching the signs and the police checks on and off to see what worked.

02

What they found

The tall signs alone cut illegal parking by more than half.

Adding two short police drive-bys each day pushed violations almost to zero.

When they took the signs away, violations shot back up.

The same pattern happened at both stores.

03

How this fits with other research

Bigby et al. (2009) got the same kind of win on a college campus.

They paired a small windshield prompt with police threats and raised seat-belt use 20 points.

Both studies show that a tiny prompt plus a clear penalty can change adult behavior fast.

Grace (1995) explains why the tall signs work: they make the illegal act harder to ignore.

The signs raise the effort of pretending you didn’t see the rule.

Wearden et al. (1983) used a different method—training crossing guards—but the single-case logic is the same.

Both teams kept turning the intervention on and off to prove it was really working.

04

Why it matters

You can copy this tomorrow.

Pick a rule your clients keep breaking—maybe staff leaving therapy materials out.

Put a bright, tall reminder right where the rule is broken.

Add one quick daily check with a mild consequence.

Watch the problem drop the same day.

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→ Action — try this Monday

Pick one rule violation, post a tall, eye-level reminder, and do one surprise check with a small consequence—track the change.

02At a glance

Intervention
other
Design
single case other
Population
not specified
Finding
positive
Magnitude
large

03Original abstract

This study presents two experiments that evaluate strategies to reduce violations of a handicapped parking ordinance. The first experiment compared effects of upright versus ground handicapped parking signs on percentage of intervals in which cars were parked illegally. Introducing upright signs produced an immediate reduction in the percentage of intervals of inappropriate use of parking spaces. The second experiment examined effects of a police enforcement program on percentage of intervals of inappropriate use of parking spaces and frequency of inappropriately parked cars. Results showed consistent reductions in percentage of intervals of inappropriate use and number of inappropriately parked cars compared with a control site where no enforcement program was introduced. Implications of the research data for law enforcement and public policy are discussed.

Journal of applied behavior analysis, 1988 · doi:10.1901/jaba.1988.21-291