Experienced and inexperienced health care workers' beliefs about challenging behaviours.
Years on the job make staff better at describing behavior but not at seeing its function.
01Research in Context
What this study did
Researchers gave a short survey to 80 residential staff who work with adults with intellectual disability. Half were brand-new, half had years on the job.
They asked each worker why clients hit, scream, or rock, and what they would do about it.
What they found
Veteran staff listed more causes and could tell the behaviors apart. Rookies gave one-size-fits-all answers.
Crucially, the vets saw challenging acts as signals of unmet needs, not as calls for attention or escape. Their go-to plan was 'give comfort,' not 'run an FBA.'
How this fits with other research
Chiang (2008) watched non-verbal autistic kids and found half used hitting or screaming to ask or refuse—clear communicative function. That work says the behavior is purposeful; P et al. show many staff still miss the purpose.
Klatte et al. (2025) asked Dutch speech therapists why they struggle with parents. Same pattern emerged: experience did not equal functional thinking. Both papers flag a training gap that crosses disciplines.
Reid et al. (2005) followed people with severe ID for twelve years and saw early severe behavior plus poor language predicts lifelong problems. If seasoned staff stick with 'needs' talk and skip FBA, those persistent behaviors may never get the right intervention.
Why it matters
Your most senior aide may be the least likely to ask 'What is this behavior getting the client?' Build brief re-training that links experience to function: show how meeting a 'need' can be delivered through communicative replacement. Start veteran staff on simple ABC data during the next shift; their richer observations can speed up the FBA process instead of replacing it.
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02At a glance
03Original abstract
Within a behavioural framework, staff responses to challenging behaviours have been identified as likely to ensure the long-term maintenance of such behaviour. However, little has been done to understand why staff behave as they do. The present paper hypothesized that staff's beliefs about the causes of challenging behaviours may be an important factor in determining staff responses to it. Beliefs about causes of three topographies of challenging behaviour (self-injury, stereotypy and aggression) were elicited from 148 experienced and 98 inexperienced institutional staff and nursing students using a questionnaire measure. Results showed that experienced participants held beliefs that were more consistent with contemporary theories of challenging behaviours than inexperienced participants. Experienced participants also distinguished between the behaviours in terms of their causes. These data were interpreted as reflecting a 'needs-based' rather than a 'functional' approach to intervention for challenging behaviours. Implications for staff training, community living and future research on staff behaviour were briefly considered.
Journal of intellectual disability research : JIDR, 1995 · doi:10.1111/j.1365-2788.1995.tb00567.x