Assessing and Preventing Serious Incidents with Behavioral Science: Enhancing Heinrich’s Triangle for the 21st Century
Track boss behavior and broken systems, not just worker slips, to prevent major injuries.
01Research in Context
What this study did
McSween et al. (2017) rewrote an old safety rule called Heinrich's triangle. The 1930s version said for every major injury you have 29 minor ones and 300 near-misses.
They added two new slices: leadership failures and system breakdowns. The paper explains how to fold these checks into your BBS audits.
What they found
The authors show that tracking only worker behavior misses the big stuff. You also need to watch how bosses set goals and how the system rewards shortcuts.
When you log these upper-level failures, you can stop serious injuries before they happen.
How this fits with other research
Johnson et al. (1994) beat them to the punch. That team used Deming's quality cycle to flag system failures. McSween keeps the same spirit but swaps the Deming wheel for an updated triangle.
Johnson et al. (2024) takes the idea further. They replace punitive discipline with OBM performance-recovery. Both papers push BBS past 'blame the worker' toward 'fix the system.'
Weatherly (2019) moves the lens into hospitals. It keeps McSween's coaching theme and adds steps to lock the new habits into everyday clinical routines.
Why it matters
If your safety walk only records gloves worn or hard hats on, you are still staring at the small end of the triangle. Add two quick columns to your checklist: 'Leadership cue given?' and 'System barrier noted?' When a supervisor rushes a job or a guard is missing, mark it. Share these counts at the weekly meeting. Over time you will see the real path to serious harm and can act before blood is spilled.
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02At a glance
03Original abstract
The rate of occupational injuries has been declining annually, but the rate of decline for fatalities has not kept a similar pace. Behavior-based safety (BBS) contributes to reducing personal injuries, and can be applied to preventing serious incidents. To address serious injuries with greater confidence requires a change in perspective on the causes of fatalities and serious injuries. Heinrich’s safety triangle helps describe the ratio between minor incidents and major incidents, but is not adequate in helping to predict serious incidents. Adding a special subset to the safety triangle can assist safety practitioners in predicting and influencing such events. Extending the triangle to include more foundational root causes, such as leadership shortcomings and system failures, will expand the scope of the behavior analysis, and including greater specificity about the precursors to serious incidents will help the precision of the behavior analysis. The implications of the expanded triangle for amplifying the effectiveness of BBS for reducing serious incidents are discussed.
Journal of Organizational Behavior Management, 2017 · doi:10.1080/01608061.2017.1340923