Staff:staff and staff:client reliability of the Schalock & Keith (1993) Quality of Life Questionnaire.
Staff fill out the QOL-Q reliably, yet they still overrate client autonomy, so always ask the client too.
01Research in Context
What this study did
The team checked how well staff agree when they fill out the Schalock & Keith Quality of Life Questionnaire. They also compared staff answers with what clients said about their own lives.
What they found
Staff mostly agreed with each other, but they did not agree with clients. Workers kept rating client autonomy higher than clients rated themselves.
How this fits with other research
Stevens et al. (2018) and Murphy et al. (2014) also tested new rating scales for autism. Like M et al., they found some parts work and some need fixing.
Tse et al. (2021) and Wang et al. (2022) showed strong reliability in their fresh tools. Their positive results do not clash with M et al.; they simply show that newer scales can hit higher agreement when built with today’s methods.
Across these papers, one pattern repeats: proxy reporters—staff or parents—often see clients differently than clients see themselves.
Why it matters
If you use the QOL-Q, gather self-report whenever the client can respond, even briefly. Treat staff ratings as a backup, not the full picture. Pair the scale with an interview or visual aid to catch the client’s true view of their own autonomy.
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02At a glance
03Original abstract
A small-scale study of the inter-rater and staff:client reliability of the Schalock & Keith (1993) Quality of Life Questionnaire (QOL-Q) was conducted. Whilst the sample size was small and the QOL-Q achieved an acceptable overall level of reliability, the study replicated the pattern of low staff:client concordance and staff overestimation of the independence and autonomy of clients reported by Reiter & Bendov (1996). The results are briefly discussed in the context of the ongoing debate about the utility of proxy response in the literature.
Journal of intellectual disability research : JIDR, 1998 · doi:10.1046/j.1365-2788.1998.00066.x