Service Delivery

Disability Policy Evaluation: Combining Logic Models and Systems Thinking.

Claes et al. (2017) · Intellectual and developmental disabilities 2017
★ The Verdict

Draw a logic model plus feedback loops to prove your disability program works and to spot equity gaps early.

✓ Read this if BCBAs who write grants, sit on state councils, or run regional clinics.
✗ Skip if Clinicians looking for single-case treatment data.

01Research in Context

01

What this study did

Claudia and her team built a recipe for checking if disability policies work.

They mixed two tools: a logic model (boxes and arrows that show what goes in, what happens, and what should come out) and systems thinking (looking at how parts affect each other over time).

The paper gives step-by-step guidance; no new data were collected.

02

What they found

The authors show how to map a policy’s moving parts: money, staff training, family support, and long-term outcomes like jobs or quality of life.

They warn that counting only immediate outputs (how many people signed up) can hide bigger system gaps (why some regions still have no services).

03

How this fits with other research

Moss (2009) asked for economic math to set autism research budgets; Claudia et al. answer with a visual logic model any state can draw on a whiteboard.

Laugeson et al. (2014) found that autism insurance mandates cluster in richer states, widening gaps; the new framework would flag this loop early by adding an “equity” box to the model.

Perez et al. (2015) surveyed Massachusetts BCBAs and saw most skip functional analysis; plugging that finding into the logic model reveals a training bottleneck that policy money could fix.

04

Why it matters

You can lift the authors’ blank logic model and drop your own program into it. Add boxes for staff turnover, travel distance, and family network size from Kunze et al. (2025). Draw arrows that loop back—if high turnover cuts service quality, the model shows where to intervene. Take it to your next stakeholder meeting; when everyone sees the whole system on one page, funding requests get approved faster.

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→ Action — try this Monday

Sketch a one-page logic model of your program: list inputs, activities, outputs, and outcomes; add a feedback arrow from ‘staff turnover’ back to ‘training budget’ and show it to your supervisor.

02At a glance

Intervention
not applicable
Design
theoretical
Population
not specified
Finding
not reported

03Original abstract

Policy evaluation focuses on the assessment of policy-related personal, family, and societal changes or benefits that follow as a result of the interventions, services, and supports provided to those persons to whom the policy is directed. This article describes a systematic approach to policy evaluation based on an evaluation framework and an evaluation process that combine the use of logic models and systems thinking. The article also includes an example of how the framework and process have recently been used in policy development and evaluation in Flanders (Belgium), as well as four policy evaluation guidelines based on relevant published literature.

Intellectual and developmental disabilities, 2017 · doi:10.1352/1934-9556-55.4.247