Practitioner Development

Public Perceptions and Understanding of Job Titles Related to Behavior Analysis

Boydston et al. (2020) · Behavior Analysis in Practice 2020
★ The Verdict

People like "behavior analyst" better than "behavior therapist," yet both titles still confuse them.

✓ Read this if BCBAs who market services to parents, schools, or insurance panels.
✗ Skip if Clinicians whose referrals come only from other professionals who already know the field.

01Research in Context

01

What this study did

Boydston et al. (2020) asked everyday people what they think of behavior-analyst job titles. They ran two online surveys. Folks rated how pleasant and clear each title felt and wrote the first words that popped into their heads.

02

What they found

"Behavior analyst" sounded nicer and clearer than "behavior therapist." Still, both labels left many people puzzled. The free-word lists showed plenty of blank stares and guesses like "counselor" or "psychologist."

03

How this fits with other research

Critchfield et al. (2017) already showed that our technical words sound harsh. The new data say even our job titles trip people up. Together they warn: the public dislikes both our jargon and our name tags.

Freedman (2016) told us to swap jargon for warm, plain language. Boydston et al. (2020) give the first numbers that prove the swap is needed. The survey backs up the earlier call for friendlier messaging.

Mueller et al. (2000) asked professionals to rate labels for clumsy kids. They saw that word choice shifts severity views. Boydston uses the same survey trick to show word choice also sways views of our field.

04

Why it matters

If parents and teachers do not know what a behavior analyst is, they will not call you. Try opening with "I teach helpful habits using positive rewards" before you say "behavior analyst." Test the line for a week and track how many people then ask for your card.

Free CEUs

Want CEUs on This Topic?

The ABA Clubhouse has 60+ free CEUs — live every Wednesday. Ethics, supervision & clinical topics.

Join Free →
→ Action — try this Monday

Add a plain-English tagline like "I teach helpful habits with positive strategies" right after your job title on your email signature and website.

02At a glance

Intervention
not applicable
Design
survey
Finding
not reported

03Original abstract

The current paper provides an analysis of results for 2 surveys designed to gather information regarding the general public’s perceptions and understanding of various job titles related to behavior analysis. Survey data were collected using Amazon Mechanical Turk. Information regarding pleasantness and clarity of job titles, as well as common words associated with job titles, is presented and discussed.

Behavior Analysis in Practice, 2020 · doi:10.1007/s40617-019-00384-z