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0 BACB General CEUs $0 1 hr 4 min On-Demand

General CEU: Key Performance Indicators: Using a Conceptually Systematic Approach to Maximizing Organizational Performance

Key performance indicators (KPIs) are quantifiable measures tied to the outcomes that matter most for an organization. In ABA agencies, the ability to identify, monitor, and act on meaningful KPIs is not merely a business management concern — it is a clinical and ethical imperative.

Provider: BehaviorLive — via Jade Health

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Course Description

Key performance indicators (KPIs) are measures upon which the success of an organization can be measured. Effective KPIs are tied to desired organizational outcomes, such as maximizing billable hours and providing optimal client outcomes for ABA agencies. This presentation will provide a systematic method to identify KPIs for administrative and clinical divisions of ABA agencies, track the KPIs, and develop feedback loops to ensure maximal performance. Additionally, this presentation will outline how to develop interlocking behavioral contingencies to support cross-functional (i.e., clinical and administrative) behaviors that facilitate organizational health.

What You'll Learn

  1. Identify KPIs and develop monitoring systems for clinical teams.
  2. Identify KPIs and develop monitoring systems for administrative teams.
  3. Identify and facilitate interlocking behavioral contingencies for clinical and administrative organizational functions.

CEU Credits Earned

Certification BodyCreditsType
BACB® 0
COA 1
QABA 0
IBAO 0
BICC 0

About the Instructor

MP
Megan Pyles
BCBA
key performance indicatorsorganizational performance
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Clinical Disclaimer

All behavior-analytic intervention is individualized. The information on this page is for educational purposes and does not constitute clinical advice. Treatment decisions should be informed by the best available published research, individualized assessment, and obtained with the informed consent of the client or their legal guardian. Behavior analysts are responsible for practicing within the boundaries of their competence and adhering to the BACB Ethics Code for Behavior Analysts.

60+ Free CEUs — ethics, supervision & clinical topics