The intersection of practice management software and quality of service metrics represents one of the most consequential developments in behavioral healthcare delivery over the past decade. As ABA organizations scale, the manual systems that worked in smaller practices — paper data sheets, spreadsheet-based billing, ad hoc scheduling — fail to support the consistent, high-quality service delivery that clients require and that regulatory frameworks demand.
Provider: BehaviorLive — via Lumary
Take This Course →Including ethics, supervision, and topics like this one. New live CEU every Wednesday.
Join Free →Effective healthcare delivery is contingent upon seamless access to services and high-quality care. In this presentation, we will explore the synergistic impact of integrating practice management software and quality of service data in behavioral healthcare. Practice management software is a comprehensive tool for streamlining administrative and clinical workflows, optimizing resource allocation, and enhancing overall operational efficiency. Quality of service data, in the form of treatment fidelity, is a key metric in assessing the implementation of evidence-based practice, adherence to care protocols, and real-time monitoring of staff performance and patient care. We will provide case examples of how integrating practice management and quality of service data become powerful mechanisms for assuring access to services, seamless coordination of care, strategic resource allocation, and other data-based decision-making that benefit the patients and organizations. After attending this presentation, attendees will be able to 1. State the importance of practice management and quality of service data in ABA service delivery. 2. Develop a plan of action to improve, measure, and monitor the quality of service at their organization. 3. Explain the integration of practice management and quality service data and how it can be visually represented for organizational decision-making.
| Certification Body | Credits | Type |
|---|---|---|
| BACB® | 1 | General |
Dr. Ellie Kazemi has devoted her career to workforce development. She merges the science of learning, advanced digital technology, and data-based decision-making with her years of experience working with leadership to promote practical, performance-based training. She has worked on several large nationwide projects (e.g., with FEMA and NASA) focusing on measuring outcomes. She currently wears multiple hats. She is a tenure-track professor at CSUN, where she founded the M.S. in Applied Behavior Analysis program and where she is also the Director of AI/VXR Initiatives for the College of Social and Behavioral Sciences. She is the founder and CEO of Transform VXR, creating a world where everyone can learn to have hard conversations through safe experiences and fun.
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All behavior-analytic intervention is individualized. The information on this page is for educational purposes and does not constitute clinical advice. Treatment decisions should be informed by the best available published research, individualized assessment, and obtained with the informed consent of the client or their legal guardian. Behavior analysts are responsible for practicing within the boundaries of their competence and adhering to the BACB Ethics Code for Behavior Analysts.