Service Delivery

Assessing the social validity of telehealth‐based applied behavior analysis services for autism spectrum disorder

Nohelty et al. (2023) · Behavioral Interventions 2023
★ The Verdict

Telehealth ABA earns caregiver approval, but tech and life hassles hurt satisfaction—spot and solve these early.

✓ Read this if BCBAs running or starting telehealth parent-training programs for families with autism.
✗ Skip if Practitioners who only see clients in clinic and have no plans to use remote service.

01Research in Context

01

What this study did

Nohelty et al. (2023) asked caregivers to rate telehealth ABA services. They used an online survey. Parents answered questions about quality of life and how acceptable the service felt.

The team wanted to know if practical barriers like bad internet, lack of childcare, or work hours changed satisfaction scores.

02

What they found

Families gave telehealth ABA thumbs-up. Average scores ranged from 3.31 to 4.44 on a 5-point scale. Caregivers liked the service even when insurance type varied.

Tech trouble, childcare needs, and job conflicts dragged scores down. Money source did not matter.

03

How this fits with other research

Van der Donck et al. (2023) extends these happy ratings by showing real skill gains. Their caregivers hit 95% fidelity and 85% of kids met individual goals. The two studies fit together: parents like telehealth and kids benefit when staff coach well.

Yi et al. (2021) seems to contradict the warm feelings. That team found low provider fidelity inside public early-intervention systems. The gap makes sense: Nohelty asked families how they felt, while Yi watched staff and scored their coaching moves. Families can love a service even when providers still need better training.

Fahmie et al. (2013) is the grandparent here. Their tiny pilot first hinted telehealth parent training could work. Ten years later, Nohelty confirms large-scale social validity.

Ferguson et al. (2022) adds another brick. They showed telehealth parent coaching boosts child mand, tact, and intraverbal skills. Together the papers build a wall of evidence: telehealth ABA pleases families and teaches kids when done right.

04

Why it matters

You can now tell funders and families that telehealth ABA is socially valid. Still, screen for tech, childcare, and work barriers before the first session. Fixing these up front keeps satisfaction high and dropout low. Use the survey items as a quick intake checklist during your initial call.

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Add a five-question barrier screen to your intake form and offer a tech test call before session one.

02At a glance

Intervention
telehealth parent training
Design
survey
Sample size
269
Population
autism spectrum disorder
Finding
positive
Magnitude
medium

03Original abstract

AbstractDuring the COVID‐19 pandemic, applied behavior analysis services for many autistic individuals were transitioned to telehealth. The current study assessed caregiver‐reported quality of life (QoL) and social validity for families of autistic children receiving only telehealth services (n = 96) or a combination of telehealth and in‐person services (n = 173). Barriers to the telehealth experience were analyzed via an ANOVA, and the impact of funding source was analyzed using an independent samples t‐test. Caregivers reported benefit across QoL and social validity items, with scores ranging from 3.31 to 4.44 (1 = least benefit, 5 = most benefit). While many caregivers reported no barriers regarding technology (44.61%), childcare (69.52%), and employment (64.68%), the presence of those barriers significantly impacted QoL and social validity scores. Funding source was not found to have a significant impact. Overall, caregivers found value in their child's telehealth services. Clinicians have an obligation to mitigate barriers to ensure the success of the intervention.

Behavioral Interventions, 2023 · doi:10.1002/bin.1938