Assessment & Research

An information system for measuring patient behavior and its use by staff.

Colman et al. (1969) · Journal of applied behavior analysis 1969
★ The Verdict

Daily pictures of client data, not tables, keep staff engaged and errors low.

✓ Read this if BCBAs running token economies in group homes, psych wards, or day programs.
✗ Skip if Teams already on all-digital systems with live dashboards.

01Research in Context

01

What this study did

O'leary et al. (1969) built a paper-and-pencil point-economy chart for a hospital ward.

Staff gave patients plastic tokens for tasks. They wrote totals on a big daily graph.

The graph hung at the nurses’ station so every shift could see ups and downs.

02

What they found

The authors only describe the tool. They do not give patient outcome numbers.

Staff said the wall graph helped them spot problems “at a glance.”

03

How this fits with other research

Jenkins et al. (1973) kept the same idea but swapped the wall graph for a pocket-size matrix sheet. One sheet now held tokens, time-sample counts, and running balances.

Gil et al. (2016) proved the concept works. Graphic feedback plus goal setting lifted staff data-collection compliance in a large facility.

Sleeper et al. (2017) leapfrogged paper entirely. Their electronic system gave 100% up-to-date graphs with no extra staff hours and a 59% five-year ROI. The 1969 manual method is therefore obsolete for big programs, yet its core lesson—show data to staff daily—remains valid.

04

Why it matters

Even if you use tablets today, the 1969 takeaway still drives results: turn raw counts into pictures staff see every day. Pin a printed graph on the wall, set a weekly goal, and watch compliance rise—no tech budget needed.

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→ Action — try this Monday

Print yesterday’s point totals for each client, tape the bar graph on the staff room wall, and circle the ward average with a red marker.

02At a glance

Intervention
token economy
Design
case study
Population
mixed clinical
Finding
not reported

03Original abstract

A behavioral measurement system was designed around a point economy for a psychiatric ward of delinquent patients. The characteristics of the system were: (1) the records of points earned for appropriate patient behavior formed the primary data. (2) After the points were recorded in a data matrix, graphs were prepared to show the behavior of individual patients, the participation of the patient group in the various ward activities, and an overall index of ward operation. (3) Several techniques were devised for reviewing the graphs so that the ward staff could evaluate the success of their procedures over substantial time periods.

Journal of applied behavior analysis, 1969 · doi:10.1901/jaba.1969.2-207