ABA Fundamentals

Maladaptive functional relations in client verbal behavior.

Glenn (1983) · The Behavior analyst 1983
★ The Verdict

Treat client lying, demanding, and obsessing as broken verbal operants, then fix the contingencies.

✓ Read this if BCBAs who run verbal-behavior programs or ACT-informed language therapy.
✗ Skip if Clinicians only doing discrete-trial training with no language goals.

01Research in Context

01

What this study did

The paper looks at tough client talk through Skinner's verbal operants. It calls lying a broken tact, demands a short-view mand, and obsessing a runaway intraverbal.

No new data were collected. The goal is to give clinicians a clear map for spotting why some words keep hurting the client.

02

What they found

When you sort clinical talk into tacts, mands, echoics, and intraverbals, the same patterns show up again and again.

Seeing these patterns lets you pick targets that match how language really works, not just how it feels.

03

How this fits with other research

Salzinger (2003) keeps the verbal focus but swaps Skinner's box for Relational Frame Theory. The move keeps the idea that words are behavior, yet adds derived relations.

Barnes-Holmes et al. (2018) go further. They use the MDML lens to look at whole stories, not single words. The 1983 paper is the base layer; the 2018 paper stacks narrative on top.

Belisle et al. (2022) fold the same RFT ideas into ACT. They keep the 1983 spirit of watching what words do, but add psychological flexibility as the new payoff.

04

Why it matters

Next time a client says "I can't" or spins a wild story, ask which verbal operant is paying off. Then swap the payoff. Turn a lying tact into an accurate one. Shape a bossy mand into a polite request. Cut a looping intraverbal by teaching a replacement chain. The paper gives you the sorting hat; later RFT work gives you the drill-down tools. Use both and your language interventions get sharper.

Free CEUs

Want CEUs on This Topic?

The ABA Clubhouse has 60+ free CEUs — live every Wednesday. Ethics, supervision & clinical topics.

Join Free →
→ Action — try this Monday

Chart one client's problem statement as tact, mand, or intraverbal, then change the reinforcer for that class next session.

02At a glance

Intervention
not applicable
Design
theoretical
Population
not specified
Finding
not reported

03Original abstract

Skinner's analysis of verbal behavior is applied in this paper to several kinds of maladaptive behavior with which clinicians must deal. Lying, denial, and poor observing skills are discussed as defective tacting repertoires. Demanding and manipulative behaviors are mands that obtain immediate reinforcement at the expense of disrupting long-term interpersonal relations. Obsessing is runaway intraverbal behavior. Variables that enter into the maladaptive functional relations are examined.

The Behavior analyst, 1983 · doi:10.1007/BF03391873